Executive Recruitment
A young girl with smiling with her face painted as a colourful butterfly

Council's TOWER values

Message from Divisional Director for Children’s Social Care

I have worked in Tower Hamlets for just over two years. Those two years have been both the most challenging and rewarding of my career. The challenges within the borough are considerable. The levels of poverty and the density of housing mean that service delivery has to be of the highest quality, and flexible enough to quickly adapt to changing demand and circumstances. The current pandemic has also challenged how we provide these services, and respond to the needs of our community. But both schools and staff have risen to this challenge with an amazing range of creative and impressive solutions and responses.

Tower Hamlets also has some the most engaged and motivated staff that I have come across during my career. People love living and working in Tower Hamlets. If you choose to come here, you will make a very conscious decision to develop and enrich your professional skills and to make a tangible difference to young children who will benefit immensely from the work that we deliver..
Staff across all of our schools and family support services share these values and you will join a Directorate with a very clear sense of direction and ambition. When I arrived, a colleague welcomed me with the words that Tower Hamlets is a place that “gets into your heart and soul”, they weren’t wrong!

Richard Baldwin, Divisional Director, Children’s Social Care

Our TOWER Values and TOWER behaviours (how we live our values) are built into how we recruit for all jobs. They will help ensure that at Tower Hamlets we attract the right people, so the council is a great place to work and delivers excellent outcomes for our residents. 

The TOWER Values and TOWER Behaviours provide a structured way for highlighting the behaviours that people applying for jobs will need to demonstrate on the personal statement section of the application form, at the interview and at any other assessment stage of recruitment process.

Further information on the key behaviours that you will need to demonstrate will be included in the person specification in the job pack for each role.  


We work TOGETHER across boundaries and with partners to achieve the best outcomes for Tower Hamlets.

We live this value by:

  • Building relationships
  • Developing networks
  • Making it a better place to work
  • Collaborating


We are OPEN and transparent.

We live this value by:

  • Communicating clearly
  • Listening, asking  & coaching
  • Managing change
  • Being approachable


We are WILLING to challenge, innovate and be accountable.

We live this value by:

  • Being accountable
  • Learning & challenging
  • Personal development
  • Improvements and innovations


We empower each other to be EXCELLENT and go the extra mile.

We live this value by:

  • Having purpose & personal motivation
  • Being empowered
  • Focusing on well-being
  • Colleagues feel appreciated & valued


We RESPECT all communities, they are the heart of everything we do

We live this value by:

  • Understanding our customer’s needs
  • Learning from customers
  • Being a customer ambassador
  • Respecting diversity and being inclusive

To explore more about these integral values please read our 'Living the Tower Values' document.